Emergency Management

Enhance 911 Capabilities and Reduce Call Volume

During emergencies, 911 centers are often flooded with incoming calls for service resulting in significant wait times. Atlas One enhances 911 capabilities and reduces call volume by allowing residents to submit non-emergency issues over alternative channels.

Enhance existing 911 capabilities with texting and photo/video upload

Reduce call volume by crowdsourcing reports over alternative channels

Centralize non-emergency reports from any digital channel

Trusted by leading public safety authorities

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Case Study

Real-World Example: Hurricane Ian in Fort Myers, Florida

"During Hurricane Ian, as 911 became overloaded with callers, residents counted on Atlas One to submit evacuation requests including photos, videos, and precise GPS location for our first responders.”

- Lt. William Musante, Fort Myers PD

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Enhance 911

Enhance 911 capabilities with texting and multimedia upload

Atlas One sits on top of your existing CAD system and provides out-of-the-box texting, location sharing, and multimedia upload capabilities.

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Reduce Call Volume

Reduce call volume by collecting crowdsourced reports over alternative channels

During times of significant call volume, residents can share non-emergency requests over alternative channels, such as Twitter, Facebook, Instagram, SMS, websites, or mobile apps.

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Centralize Non-Emergency Reports

Centralize incoming reports into a single unified inbox

Atlas One connects with all of your digital channels, and centralizes incoming reports into a single team inbox that can be easily managed, tracked, and responded to internally.

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Interactive Knowledge Base

Create your own emergency preparedness mobile app

Create interactive mobile apps and include important public safety resources for the community, such as evacuation zones, checklists, videos, directories, web links, and more.

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Talk with an expert

Connect with an Atlas One product expert today to learn how to modernize your communication strategy.